If you’re not happy, we’re not happy. This is why we’ve made returns and exchanges quick and easy. We stand by our product and offer a 15-day money-back guarantee. You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
- purchased from our website;
- unused and in the same condition that you received it;
- in the original packaging;
- with the receipt or proof of purchase;
There are some items, however, that are ineligible for return, including:
- Final sale items
- Any damage caused by individual factors, such as:
(i) Products have been used, damaged, stained, worn, or tainted including smell which would affect the ability to resell;
(ii) Products without all original components.
We reserve the right to refuse any compromised items affected by the individual factors mentioned above.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.